First impressions beyond the front door – the hidden impact of washrooms on guest reviews in London
First impressions beyond the front door – the hidden impact of washrooms on guest reviews in London
in Tags
In London’s hospitality market, margins are tight, competition is intense, and guest expectations are higher than ever. For owners, operators and asset managers, every square metre must justify its value - including the washrooms. While front-of-house design rightly commands attention, washrooms are often the space